We know that this remodel of our front rooms was a relatively small job for you, but nonetheless you treated us with patience and respect from the very beginning. We quickly knew we were in capable and responsible hands. Your company, Dennis, is well-represented by the men who worked on our house. Now retired, I was the person to be at home throughout the entire process. There was ample time for me to observe Wayne and Jacob as they arrived when expected, worked diligently, and solved problems. They were always amiable and easy to be with. Wayne, in particular, astonished me one day by creating a new and beautiful front porch with steps in a very brief period of time. Believe me, I have enormous respect for such skills. Carol and I were especially grateful for Karl and his calm and capable management of not only schedules and tasks, but diplomatic interaction with us- novice clients! He creatively, and with considerable skill, solved problems as they arose. Most importantly for us, he managed communication in what we consider to be an extraordinary way. If Carol or I had a concern or question about anything (usually late in the day!) while Wayne or Dennis (electrician) or the dry-wall finishers were here, we discovered that the next morning, the issue had gotten to Karl, had been discussed with you, and a solution found. That kind of swift communication was much appreciated by Carol and me. Tasks could move forward in a timely way. Karl, Dennis, was the day-to-day face- a- very good face- of DCI for us. He is a fine man. You are fortunate to have such a man work for you. Thank you for your willingness to work with us within our budget’s limitations and allowing us to take responsibility for out-sourcing some of the work. Thank you for your patience with us as we sorted out our needs and wishes. Be assured that when we do other work on our house, we will call DCI.